MRO Asia-Pacific is part of the Informa Markets Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

October 9-11, 2019

Hilton Chicago

Conference: October 9-11, 2019
Exhibit Hall: October 10-11, 2019

Blair McHaney



Blair is a teacher, student and practitioner of Operational Customer Experience Management (OCEM). He spent 2.5 years at Medallia as VP of Strategic Initiatives. He is currently President of MXM a Medallia Partner Company specializing in OCEM for the fitness industry. Blair is also President of Confluence Fitness Partners, Inc. operating health clubs in Central Washington since 1983.